FAQ

Call us at 04-2957730 / 016-5574262/ 019-472 8225

• Employer must be Malaysian or permanent residents of Malaysia
• Employer must be married and working
• Both husband and wife required combined minimum income:
  • RM 84,000 per annum for Indonesia Domestic Helper
  • RM 60,000 per annum for Philippines Domestic Helper
• Reason to apply Domestic Helper
  • Child / Children below 15 years old or
  • Sick elderly Parent/Spouse or
  • Big Residence (not applicable to Single applicant)
  • Employer must not be declared bankrupt, or blacklisted by Immigration Department

• Passport sized Photo (Husband and Wife)
• IC copy (Husband and Wife)
• Income Statements (Husband and Wife)
• Marriage Certificate
• Utilities Bills
• Child Birth Cert
• Medical Report (for sick Elderly Parent/Spouse)
• Photo of Residence
• Any other documents that may be required for application

• Yes, as long as he/she has minimum income
  • RM 84,000 per annum for Indonesia Domestic Helper
  • RM 60,000 per annum for Philippines Domestic Helper

• Passport sized Photo
• IC copy
• Income Statement
• Single Declaration (For Single Applicant)/ Divorce Letter (For Divorced Applicant)/ Spouse /Death Cert
• Utilities Bills
• Child Custody Right Court Letter (For Divorced Applicant)
• Medical Report (for sick Elderly Parent)
• Any other documents that may be required for application

Yes, you need to provide Oversea income as supporting documents.

• At least 21 years old to 45 years old during application
• Certified fit to work by Malaysia Appointed Oversea Clinics
• Must be in home country at the time of application
• Passed Immigration Security Clearance (ISC) at source country

You are advised to open bank account for her and credit directly to her bank account

It’s up to your agreement with the Domestic Helper but the law requires you to pay the salary at least once a month

The contract requires you to give the Domestic Helper one rest day in a week.

At least 2 months for a Domestic Helper to come to Malaysia subject to adequate documents and Government Rules & Regulations of both countries from time to time.

The Employment Contract between Employer and Domestic Helper is 2 years.

Unlimited, and subject to mutual agreement between the Employer and the Domestic Helper, and Government Rules & Regulations.

• Yes
• Must provide sufficient reason (must provide evidence)
• Must have combined income as follows
  • Second Domestic Helper – More than RM10,000
  • Third Domestic Helper – More than RM15,000
  • Forth and more Domestic helper – Subject to Immigration Director approval

Muslim employers are allowed to employ only Muslim domestic helper

Employer shall make police report and report to Immigration Department. Employer should inform the Agency for record purpose

Yes, you are allowed to transfer the domestic helper to another employer only during the first year of employment only.

• Abuse or mistreat your Domestic Helper
• Failure to pay salary to your Domestic Helper
• Deduct your Domestic Helper’s salary

No, domestic helper can only work at 1 place, which is the address that you have applied

Yes, your candidate can report to our foreign agency office for registration

Yes, you can apply provided income meets the minimum requirements